Head of Integrations

Make Confido the easiest money movement platform in legal to build against, owning the partner integration path end-to-end and building our in-house connectors yourself.

Reports to: CTO

Onsite: 2 weeks of onsite meetings per year

Benefits: Open PTO · Fully paid medical, vision, and dental insurance · Stock options

What We Believe: Our four core principles and how they work in practice. Read them here before you apply.

Role Responsibilities

• Own the partner integration path end-to-end, from a partner’s first technical conversation through certification and production launch

• Serve as the technical counterpart to the engineering teams at Confido’s platform partners

• Answer partner technical questions directly and fast, and turn the recurring ones into documentation

• Own Confido’s API documentation, sandbox, and sample code, and hold them to a standard where a competent engineer gets to a working integration without a call

• Certify partner integrations before they go live, covering trust accounting correctness, error and edge case handling, reconciliation, authentication, and webhook behavior

• Build, maintain, and improve Confido’s in-house integrations with Salesforce and other similar applications, including the accounting write-back workflows firms depend on

• Keep existing integrations working well, monitoring them, owning the errors, and fixing them before a firm reports the problem

• Bring what you learn during integrations back into product and engineering, so the partner and firm view shapes the roadmap

• Write the code. This is a hands-on building role, not a coordination role

Success Metrics

• More partners reach production per quarter without more engineering time per partner

• Partner technical questions decline as a share of integrations, because the documentation answers them

• New in-house integrations reach production, and planned features land in the in-house integrations we already run

• Volume processed through in-house built integrations grows quarter over quarter

• Confido’s integrations run smoothly, with error rates and unresolved reconciliation breaks trending down

• No integration reaches production with a significant defect

• There is a clear, owned integration roadmap aligned with the company’s growth

Ideal Candidate Qualifications

• 3+ years building and shipping production software, with meaningful time on APIs and third-party integrations

• Has been the technical person on the building side of an integration, working against someone else’s APIs

• Fintech and ledgering literacy: what a ledger is, how reconciliation works, and why settlement timing matters. Trust accounting fluency is rare and highly valued

• Direct experience with Salesforce or other similar applications that present significant integration challenges

• Writes documentation that gets used

• Comfortable being the person who explains the API on a call in the morning and fixes it that afternoon

• Owns outcomes rather than owns tickets, and is comfortable working without a queue handed to them

• Communicates clearly with founders, partner engineers, sales, and law firm customers

• Values ownership, empathy, and long-term thinking over rigid process

Confido Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, age, disability status, protected veteran status, or any other characteristic protected by law. This role is US-based. Confido is unable to sponsor a visa at this time.